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TERMS AND CONDITONS

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

 

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

 

These terms and conditions (these “Terms”) apply to the purchase and sale of products and services through www.cencalcbds.com(the “Site”). These Terms are subject to change by Vertigo (N.I.) LTD DBA - www.cencalcbds.com (referred to as “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site. You should review these Terms prior to purchasing any product or services that are available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.

 

  1. These Terms are an integral part of the Site’s Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site.

  2. Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

  3. Prices and Payment Terms.

    1. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

    2. We may offer from time to time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

    3. Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept Visa and MasterCard for all purchases. You represent and warrant that (i) the credit card information y to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

  4. Shipments; Delivery; Title and Risk of Loss.

    1. We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.

    2. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

  5. Returns and Refunds. Except for any products designated on the Site as final sale or non-returnable, We will accept product returns in conformance with our Returns Policy

  6. Limitation of Liability. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

  7. Goods Not for Resale or Export. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.

  8. Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

  9. Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

  10. Governing Law and Jurisdiction, Arbitration. The Governing Law and Jurisdiction shall be as established in the Terms of Use for the Site. Any disputes shall be resolved through Arbitration as per the Terms of Use for the Site.

  11. Assignment. You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

  12. No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

  13. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

  14. Notices.

    1. To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

    2. To Us. To give us notice under these Terms, you must contact us by certified or registered mail to Vertigo LLC DBA - www.cencalcbds.com at 151 N 7th St #8, Grover Beach, CA 93433. We may update the address for notices to us by posting a notice on the Site. Notices will be effective three business days after they are sent.

  15. Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

  16. Entire Agreement. These Terms of Sale, our Terms of Use, our Returns Policy and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

PRIVACY POLICY

This policy describes the privacy practices of  Vertigo LLC DBA - www.cencalcbds.com at 151 N 7th St #8, Grover Beach, CA 93433(“Company” or “We”) and how we collect, use, maintain, and disclose personal information that we collect from you through the www.cencalcbds.comwebsite (the “Website”).

The Policy applies to information we collect through the Website.  This Policy does not apply to information collected:

  • offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or

  • by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read the Policy carefully to understand our policies and practices regarding your information and how we will treat it.  By accessing or using the Website, you signify your acceptance of the Policy, as well as our Terms of Use If you do not agree to our Terms of Use, please do not use the Website. This Policy may change from time to time (see Changes to Our Privacy Policy, below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

If you have any questions about the Policy, the Website, or our privacy practices, please contact us at:

 

Vertigo LLC DBA - www.cencalcbds.com

151 N 7th St #8, Grover Beach, CA 93433
 (805) 929-0077
cbd@cencalcbds.com

 

Information We May Collect and How we May Collect It

 

Personal Information: We may collect certain kinds of “Personal Information” through the Website, including but not limited to your name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline.  Please do not submit any categories of information that we do not request, and do not submit any kinds of confidential, proprietary, or sensitive information, such as Social Security numbers, medical information, or passwords or other means to access any email or other accounts.

Payment Information: If you are paying for goods or services that you purchase on the Website, you may be asked to provide certain “payment information”, which includes, but is not limited to, your credit or debit card number, card expiration date, CVV code, check payment information, and billing/payment account address.  When you make or verify purchases on the Website, you may be required to input some or all of this information.  It may appear that we are collecting this payment information directly, but the payment information is provided to a third-party payment processor which has embedded its payment portals on the Website.  We may receive only limited payment information from that third party to verify purchases or for fraud prevention.  We are not responsible for any payment information held by that third-party payment processor, and encourage you to review that third-party payment processor’s privacy policy.

 

Non-Personal Information: If we receive generalized information provided through the use of cookies or similar automated tracking methods, the collection of such generalized information is governed by this Policy.

 

Children’s Information: The Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us. If you believe we might have any information from or about a child under 18, please contact us using our above contact information.

 

Automated Data Collection: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.  We may collect information, including information concerning the details of your visits to our Website,  including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and information about your computer and internet connection, including your IP address, operating system, and browser type.

 

The information we collect automatically is statistical data and may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  •  

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Website.

 

The technologies we use for this automatic data collection may include:

  • Cookies: The Website may use “cookies” to enhance User experience. Cookies are small pieces of data sent to your browser from a web server and stored on your computer’s hard drive.

  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

​

       Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear            gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email          and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server                 integrity).
 

Server Logs: We may track information about your visit to the Website and store that information in web server logs.
 

Google Analytics: The Website, as well as third parties, may use Google Analytics cookies to collect aggregate information about how users visit the Website. You can review Google Analytics’ data practices here, and many install a Google Analytics Opt-out Browser Add-on here.
 

Other Third-Party Services and Social Media Plugins: We may also use other third party services to track aggregate user data on our website. Some pages or portions of the Website may also use social media plugins or links for purposes such as aiding social media sharing, and may use integrated features with social media platforms such as allowing users to create accounts with us. We do not control any of the content from the social media plugins and recommend that you review these third parties’ privacy policies.
 

Choices About Automatic Data Collection: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Website may be inaccessible or not function properly.

Third Party Tracking and Collection: When you use the Website, you may be directed to third-party websites which use cookies or other methods to track your activity online, even when you are on the Website. You may also be able to create an account with us using integrated features on a social media or other website. We are not responsible for third parties’ use of cookies or other tracking mechanisms.


How We Collect Information:
We may collect information on the Website:
 

Directly from you when you provide it to us when filling out forms on our Website (including information provided at the time of registering to use our Website, posting material, purchasing goods, or requesting information. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website), records and copies of your correspondence (including email addresses), Your responses to surveys that we might ask you to complete for research purposes, Details of transactions you carry out through our Website and of the fulfillment of your orders, and your search queries on the Website
 

Automatically as you navigate through the site as noted above.
• From third parties, for example, our business partners.
• You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we strive to maintain a secure Website, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

2. Do Not Track Signals Certain web browsers allow Users to provide “do not track” signals to websites. The Website does not respond to “do not track” signals.

3. How We Use the Information that We Collect

 

We may collect, use, and store information that we collect about you or that you provide to us, including any personal information, for the following purposes:
 

To present our Website and its contents to you.

  • To provide you with information, products, or services that you request from us.

  • To fulfill any other purpose for which you provide it.

  • To provide you with notices about your account.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or services we offer or provide though it.

  • To monitor and analyzing site traffic, usage, trends, and activities related to our services or the Website, and diagnosing technical problems, administering the Website, or providing or displaying content.

  • To respond to your requests, questions, or comments.

  • To process payments, verifying purchases or transfers, or servicing orders or accounts.

  • To send you notifications concerning service or product updates, technical information, changes in products or services that we offer, general information, or modifications or updates to the Policy where applicable, and other messages.

  • To send newsletters, notices, updates, technical information, or other electronic communications.

  • To allow you to access and interact with interactive features of the Website.

  • To carry out our obligations and enforcing rights arising from any contracts entered between you and us.

  • We may also use your information to contact you about goods and services that may be of interest to you.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.

  1. Disclosure of Your Information

 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

 

We may disclose personal information that we collect or that you provide us as described in this Policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Vertigo LLC assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Vertigo LLC DBA - www.cencalcbds.com at 151 N 7th St #8, Grover Beach, CA 93433 about our Website users is among the assets transferred.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms of Use, Terms of Sale, Returns Policy and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Vertigo LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  1. Accessing and Correcting Your Information

 

You can review and change your personal information in your user account by logging into the Website and visiting your account profile page.

You may also send us an email at cbd@cencalcbds.comto request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information associated with your user account except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.

  1. Your California Privacy Rights

If you are a California resident, California Civil Code section 1798.83 allows you to request information about our disclosure of your personally identifiable information to third parties for those third parties’ direct marketing purposes.  You can make such requests of us at the following contact information:

 

Vertigo LLC DBA - www.cencalcbds.com

151 N 7th St #8, Grover Beach, CA 93433
 
            (805) 929-0077
             cbd@cencalcbds.com

 

Within thirty (30) days of receiving an express written request, we will provide a list of the categories of personally identifiable information disclosed to third parties for third-party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.

If you are a resident of California and do not want us to disclose your personal information to third parties for the third parties’ direct marketing purposes, please notify us of such using the contact information provided above, and clearly state your request, name, mailing address, email address, and phone number.  Upon receipt of your express written request, we will remove your name from lists we share with other companies as soon as reasonably practicable.

 

Additionally, if you are a California resident under the age of eighteen (18), and have registered to use the Site, California Business and Professions Code section 22581 permits you to request and obtain removal of content or information you have publicly posted. You can do so by contacting us at cbd@cencalcbds.com.  If you make such a request, please identify where the content or information is posted on the Site so that we can attempt to remove the post from public view or anonymize the content or information such that you cannot be identified.  This removal process cannot ensure complete removal, for example, if content or information remains visible because a third party has copied the posting or reposted the content or information posted by the minor.

  1. Right to Opt Out

You have the right to opt out of receiving future marketing, promotional, or emails from us by following the instructions set forth in any such emails.  Even if you opt out of such communications, we may nevertheless transmit non-promotional communications to you, such as communications concerning ongoing representations or business relationships.  We may not accommodate a request to change information if it believes that the requested change would violate any law or legal requirement or cause the information to be incorrect.

  1. Data Security, Retention, and Storage

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We retain personal information and other information for a reasonable amount of time as permitted by law.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

  1. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

REFUND POLICY

At Cen Cal CBD we stand behind our product with our 30-day satisfaction product guaranty. If you are not satisfied with our products, you may request a refund of the full purchase price within 30 days of the product received date. If more than 30 days passed since your receipt of the product(s), we unfortunately can’t offer you a refund.

You may return new, unused, and unopened products in their original packaging within 30 days of delivery for a full refund. However, we do ask that you pay shipping for these returns. If the return is a result of our error, such as an incorrect or defective product, you will receive a full refund for the item. No refunds will be issued for products that have been opened or used.

Only regularly priced items may be refunded, unfortunately sale items cannot be refunded.

To return products, you must first call us at   or email us at cbd@cencalcbds.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product back to us. No returns of any type will be accepted without an RMA number.

After obtaining an RMA, all returns should be sent to:

 

151 N 7th St #8, Grover Beach, CA 93433        (805) 929-0077           cbd@cencalcbds.com

 

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You bear the risk of loss during shipment.

 

 

Damaged Products

 

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receipt. Please contact us at cbd@cencalcbds.com within that time and provide detailed information regarding any product damaged during shipping. Please include a full description of the damages to the product.

 

 

 

 

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

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